An Orbi Pink Light indicates that your router cannot connect to the internet. As a result, it cannot capture or transmit the WiFi signal. Sometimes, the Orbi pink light appears even when there is no internet connection.
Below is the list of all reasons why this can happen. Alternatively, a simple restart or power cycle might solve the problem. Nevertheless, if it doesn't work, check out the Obri troubleshooting methods in the article.
Why Is My Orbi flashing a Pink Light?
Satellite-Orbi connection is poor
Over-customization or corrupt firmware
Another software issue
Power outage midst a firmware update
Error in connecting an ethernet cable
Troubleshooting Steps For Orbi Pink Light:
Read all the methods given below and implement them one by one. These methods will prove useful in resolving the Orbi Pink Light issue.
Restarting Orbi Satellites and Router:
Turn off all Orbi satellites and the main unit.
Disconnect the power source and unplug the devices.
Reconnect the router and start it again.
Let it boot up properly for a few minutes.
Turn on the satellite after connecting it to the power source.
Allow both devices to connect automatically.
Ensure That Orbi Placement Is Correct:
Putting your router in the wrong place can also cause problems. Changing the location of your Orbi device will solve the problem.
Ideally, you should palace your Orbi in the center of your house. Further, it should be a few feet above the ground.
Further, placing the router near the satellite will also ensure optimal performance.
Tips For Correct positioning Of Your Device:
Make sure your Orbi is 2-3 feet off the ground.
For the best network connection, the distance between the Orbi router and the satellite should be 60-75ft.
Orient the Orbi devices opposite each other.
Place the Orbi devices on different floors if you live on two floors.
By doing so, Orbi would boost WiFi through walls.
Make Connections Tight
There can be loose or damaged cable connections behind the pink light on Orbi. The Orbi router requires an ethernet cable connection to the modem, even in a wireless setup.
Fixing Loose or Damaged Connections:
Reconnect all the cables.
Inspect cable connectors and ports for physical damage or moisture.
Verify that the ports are intact and free from damage, dust deposition, or moisture.
Try a different pair of cables and see if that helps.
Resynchronization of Satellites
Occasionally, the pink light on the Orbi router can appear due to a connection issue between the satellite and router. In this case, resyncing the Orbi devices would be the ideal solution.
The device will then be connected afresh and such issues will be resolved. However, you must first ensure that the satellite and router are situated in close proximity to each other before you begin the resync process.
To resync satellites, follow these steps:
To begin with, make sure to turn on both devices.
Next, push the router button on the back of the device.
Then, you must press the sync button on the satellite also.
However, remember to complete both activities within 120 seconds.
After that, wait for the devices to sync automatically. Wait for a few minutes for the process to complete.
You will then see the LED on the device turning blue from white.
When the light turns off, you can consider that the connection is successful.
Firmware Update:
In some cases, corrupted or outdated firmware can cause the pink ring light to appear on the Orbi satellite.
Occasionally, a restart is not enough to fix an error. However, you can try updating the firmware to fix the issue. Therefore, keeping your device updated will surely help. Since this is the way how manufacturers address configuration and compatibility issues.
Orbi Firmware Update Steps:
Login to your Orbi account in your browser.
Navigate to 'Router Settings' under 'Settings'.
Select 'Check for Updates' and click it.
Updates may be available. Download them if they are.
Wait until your Orbi device automatically updates.
While this process is in progress, do not switch off the device.
Factory Reset for Orbi
It is also possible for such connectivity issues to occur due to some settings changes or hardware/software issues. A factory reset is the best solution for such a problem.
Remember that you will need to re-connect from all devices after erasing the old settings, username, and password.
Orbi Device Factory Reset Steps:
Activate the Orbi device.
Locate the reset button on the device's back.
Push a paperclip or other thin object into the button gently.
It takes about 10 seconds to press and hold the button.
As soon as the Orbi begins blinking amber, release the button.
As a result of this reset, your device is now working properly.
The next step is to resync the devices and confirm that the pink light issue is resolved. However, you should continue to the next step if the issue persists.
Conclusion:
You should consult a professional if none of the methods worked to solve your Orbi Pink Light issue. Get in touch with experts through the Netgear Orbi Helpline as soon as possible.
They will be glad to assist you in resolving any issues that may arise.
Read more: https://orbihelpline.com/how-to-fix-orbi-pink-light-issue-on-router/